Review request after a blocked kitchen drain
Hi Kari, thank you for having us out to clear the kitchen drain on Tuesday. If you are happy with the work, a short Google review helps people near you find us. Here is the link.
Done before you wake up.
Dagny
While you slept
- Enquiry answered23:40Bathroom in Konnerud. Offered Thursday.When it happens
- Review answered02:10Five stars from Anne. Thanked her.When it happens
- Quiet quote followed up05:30Berg, no reply since Tuesday.Weekly
- CRM updated06:00Two new contacts, one job marked won.Daily
- Morning brief06:30Three jobs today. One quote waiting on you.Daily
Connected to the tools you already use.
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Let Dagny do the work.
9:41
Dagny
Today 08:12
Can you add heat pump service to the site? From 1 990.
Delivered
Konnerud RørTjenesterKontakt
Konnerud Rør
Heat pump service, from 1 990 kr
Preview with the new service
- Not live yet
Here is the site with the new page. Go live with it?
iMessage
9:41
#dagny3
MessagesFilesPins
Today
You08:12
@Dagny We have capacity for bathrooms in March.
Dagnyapp08:31
Drafts are in your inbox. Change the tone and I will redo both.
March bathrooms, taking shape
- A Google post
- An email to the eleven customers who asked about bathrooms
- Two drafts to review by Friday
👍 1✅ 1
Message #dagny
9:41
Berg, tomorrow 09:00Inbox
You08:12
Can you prep me for the Berg site visit tomorrow?
Dagny08:31
to me
Brief is in the thread. Want the price list attached?
Berg, tomorrow 09:00
- Bathroom quoted in May, not answered
- Asked about a new water heater
- Open question: the drainage on the north side
ReplyForward
What Dagny does for plumbers.
A plumbing company sells skill and trust. Most of the week goes to work on site. The admin comes after the work: replies, quotes, photos and reviews. In winter, frozen pipes and blocked drains can fill the inbox on one cold morning.
Dagny does that admin for you. It writes in your tone. It asks you before anything goes to a customer.
- 01
Reply to urgent leaks fast
A burst pipe or a blocked drain cannot wait until tomorrow. When a message or an email comes in at night, Dagny sends the first reply in minutes. It tells the customer what you do in an emergency and when you can come. You set the rules, and Dagny follows them.
- 02
Follow up bathroom quotes
A bathroom quote can wait weeks for an answer. Dagny keeps a list of open quotes. After the number of days you choose, it writes a short follow-up for you to approve. The customer gets a friendly reminder, and the job stays in view. If the customer replies with a question about tiles or drains, Dagny drafts an answer for you.
- 03
Turn site photos into proof
Send Dagny the before and after photos from a job. Dagny writes a short project text for your website and your Google profile. When you say yes, it goes live. The text names the place, the job and the materials, but never the customer's name without consent. New customers see real work from their own area.
- 04
Ask for a review after each job
A good review helps the next customer choose you. Tell Dagny when a job is done, and it writes a review request to the customer. When a review comes in, Dagny writes a reply for you to approve. The reply thanks the customer and names the job, so the next reader sees what you did.
- 05
Remind past customers about service
Water heaters and heat pumps need service every year. Dagny finds past customers in your email and your customer list. Before the season starts, it writes a reminder. Heat pump customers get the reminder in autumn, before the cold season. You approve the list and the text.
What does a plumber's admin week look like?
- Monday
Last week's numbers
Dagny counts last week's enquiries, sent quotes and won jobs. It shows which quotes have no answer yet. You choose which ones get a follow-up.
- Tuesday
Quotes after site visits
Send Dagny your notes and photos from a site visit. Dagny writes the quote with the scope, the materials and a start date. You check the price and approve it.
- Wednesday
A new bathroom on your site
Dagny takes the photos from a finished bathroom and writes a short project text. The text names the area and the main work. When you say yes, it goes on your website.
- Thursday
Review requests for closed jobs
Dagny lists the jobs you closed this week. It writes a review request to each of those customers. You read the list and send the requests you want.
- Friday
Visit times for next week
Dagny reads your calendar for next week. It writes a short message to each customer with a visit, with the day and the time window. You approve the messages.
When is the busy season for plumbers?
December
Fat in the drains
Christmas food puts a lot of fat in kitchen drains, and blocked drains follow. In early December, Dagny writes a short post about what not to pour in the sink. It also gets a reply ready for messages about blocked drains.
January
Frozen pipes
Cold weeks bring frozen and burst pipes. Dagny writes a frost checklist for your website and your Google profile. When a leak message comes in at night, Dagny sends the first reply with your emergency rules.
April
Water on at the cabin
Many cabin owners close the main valve for the winter and open it again in spring. Dagny writes a spring post about leak checks at the cabin. It also drafts a reminder to past cabin customers.
October
Cabins ready for frost
Before the first frost, cabin owners must empty the pipes or keep the cabin warm. Dagny writes a checklist post and an offer to your past cabin customers. You choose the price and the dates.
Reviews for plumbers.
Reply to a 3-star review
The review: The customer liked the repair but waited two days for a time slot.
Thank you for the review, and sorry about the wait. We had many urgent leaks that week, and we should have told you sooner. We are glad the drain works well now.
Dagny learns your services, your tone, and how you like things done.
Then gets on with it, where you already are.
- Slack
- iMessage
- Teams
- Web
- iOS
Never miss dinner again.
Your rules. Dagny's work.
Tell Dagny once what it may do on its own and what needs your OK. Routine work runs. Anything new waits for you.
Book a demo
You, in chatFrom now on, ask me before you book anything on a Friday.Rules
Rules Dagny must always follow
Autonomy
- Answer booking and price questions on your own.
- Follow up quotes after three days without a reply.
- Ask me before any quote over 50 000 kr.
- Ask me before booking anything on a Friday.New
Questions.
New to AI? Start here.
Can AI answer emergency plumbing enquiries?
Yes, for messages and email. Dagny sends the first reply in minutes, also at night, and it follows the rules you set. Dagny works in messages and email only, so you still decide on every urgent job.
How do plumbers get more Google reviews?
Ask every customer after a good job, while the work is fresh. Dagny writes the request for each finished job and a reply to each new review. You approve each one.
What should a plumber put on their website?
One page for each service, the areas you cover, start prices, your certificates and photos of real jobs. Dagny makes and updates these pages when you send it a text.
How do plumbers get more bathroom jobs?
Show finished bathrooms from your own area, with a short text about each job. Answer each bathroom enquiry fast and follow up every quote after a few days. Dagny writes the project texts and the follow-ups, and you approve them.
How can plumbers use AI?
The easiest way is to hand the everyday admin to an AI that already knows the business. For plumbers, Dagny answers new enquiries, follows up quotes and keeps the website current, in Slack, iMessage, WhatsApp or email. Tell it "We have capacity for bathrooms in March." and it comes back with a Google post, an email to the eleven customers who asked about bathrooms and two drafts to review by Friday.
What can Dagny automate for plumbers?
The work that repeats every week for plumbers: replies to enquiries, quote follow-ups, review requests, the Monday numbers, your Google profile and your website. And the prep: ask "Can you prep me for the Berg site visit tomorrow?" and Dagny writes a brief with what was agreed and what is still open. Anything you ask for twice can be saved as an automation.
How much does Dagny cost for plumbers?
Plumbers start free with $100 in credits and no credit card. Starter is $20 a month and Human in the loop is $750 a month. No contract, cancel any time.
Do I need to change my tools?
No. Dagny connects to the tools plumbers already use, like Gmail, Outlook, Google Calendar, Google Business Profile, Excel and Stripe, and works in the channels you are already in. Nothing to migrate, and you choose what Dagny can see.
Does Dagny send things without asking?
No. Dagny drafts, you approve, Dagny sends. Ask "Can you add heat pump service to the site? From 1 990." and Dagny replies "Here is the site with the new page. Go live with it?" Nothing goes live until you say yes.
