Review request after a check-up and cleaning
Hi Ingrid, thank you for your visit for a check-up and cleaning on Tuesday. If you are happy with the visit, a short Google review helps other patients find a dentist they trust. Here is the link.
Done before you wake up.
Dagny
While you slept
- Enquiry answered23:40Bathroom in Konnerud. Offered Thursday.When it happens
- Review answered02:10Five stars from Anne. Thanked her.When it happens
- Quiet quote followed up05:30Berg, no reply since Tuesday.Weekly
- CRM updated06:00Two new contacts, one job marked won.Daily
- Morning brief06:30Three jobs today. One quote waiting on you.Daily
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Let Dagny do the work.
9:41
Dagny
Today 08:12
Can you put the new hours on the site? We open at 8 from Monday.
Delivered
Konnerud TannklinikkTjenesterKontakt
Konnerud Tannklinikk
Mon to Fri 08:00 to 16:00
Preview with the new hours
- Not live yet
Here is the site with the new hours. Go live with it?
iMessage
9:41
#dagny3
MessagesFilesPins
Today
You08:12
@Dagny We have open slots for check-ups in March.
Dagnyapp08:31
Drafts are in your inbox. Change the tone and I will redo both.
March check-up round, taking shape
- A Google post
- An email to the patients due for a check-up
- Two drafts to review by Friday
👍 1✅ 1
Message #dagny
9:41
Dahl Dental Supply, tomorrow 09:00Inbox
You08:12
Can you prep me for the supplier meeting tomorrow?
Dagny08:31
to me
Brief is in the thread. Want the last invoice attached?
Dahl Dental Supply, tomorrow 09:00
- Last order in May, two items on back order
- Asked about the service plan for the chairs
- Open question: the price on the new units
ReplyForward
What Dagny does for dentists.
A dental clinic runs on a full chair schedule. Dentists and hygienists treat patients all day. Meanwhile, the inbox fills up with questions about prices, free slots and first visits.
Dagny takes the written admin around the clinic. A person on your team approves each reply. Clinical questions always stay with your dentists.
- 01
Fill a chair after a late cancellation
A patient cancels tomorrow at 10, and the chair stands empty. Tell Dagny about the free slot. Dagny finds patients who asked for an earlier time in your email. It writes a short offer to each of them, and you approve the list before it goes out.
- 02
Answer implant and crown price questions
Patients often email to ask what an implant, a crown or braces cost. Dagny replies with the prices from your published price list. The reply also says that the dentist sets the final price after an exam. Then Dagny invites the patient to book that exam.
- 03
Welcome patients with dental anxiety
Some people wait years to book because they fear the dentist. When a message mentions fear, Dagny writes a calm reply in your words. It tells how your clinic cares for anxious patients and offers a short talk first. Your team reads it before it goes.
- 04
Bring back patients who skipped a check-up
Patients who skip a check-up often stay away for years. Give Dagny the list of patients who are overdue. Dagny writes a friendly reminder with a link to book, and you approve the text. No reminder leaves the clinic until you say yes.
- 05
Reply to reviews and keep patient confidentiality
Health staff have a duty of confidentiality, also in a reply to a Google review. Dagny writes replies that never confirm that the writer is a patient. The reply mentions no treatment and no visit. You approve each reply before Dagny posts it.
How do you ask dental patients for reviews?
Reply to a 3-star review
The review: The writer liked the dentist but sat a long time in the reception area before the appointment.
Thank you for your feedback about the wait. Because of our duty of confidentiality, we never comment on a single visit. A long wait is not good enough, and our reception now tells patients when the dentist runs late.
What is the busiest time of year for dentists?
March
World Oral Health Day
FDI World Dental Federation marks World Oral Health Day on 20 March. Dagny writes a Google post and a short news text for your site. Both invite patients who are overdue for a check-up to book.
March or April
Easter closure
Easter brings four public holidays, from Maundy Thursday to Easter Monday. Dagny drafts the Easter hours for your Google profile and your website. It also writes an auto-reply that names the emergency dental service in your area.
June
Before the summer break
Your dentists and hygienists can claim their main holiday between 1 June and 30 September. In June, Dagny writes a notice about the weeks the clinic closes or runs with fewer staff. Patients due for a check-up get a reminder to book before July.
December
Christmas hours
25 and 26 December and 1 January are public holidays. Dagny drafts the Christmas hours for your website and your Google profile. Before the holiday, it offers the last free chairs to patients who asked for an earlier time.
What goes on a dental office weekly checklist?
- Monday
Last week's patient enquiries
Dagny counts last week's new-patient enquiries, cancellations and price questions in the clinic inbox. It lists the enquiries that still have no time in the chair. You choose which patients get a follow-up.
- Tuesday
The price list on your website
Send Dagny your updated price list. Dagny writes the price page for your website in plain words, with what each treatment includes. You check every line before it goes live.
- Wednesday
A treatment page on your site
Pick one treatment that patients often ask about, such as a root canal or a crown. Dagny writes or updates its page with the number of visits and the price from your list. You approve the page before it goes live.
- Thursday
The recall list
Give Dagny this month's list of patients due for a check-up. Dagny writes a short recall text with a link to book. You approve one text for the whole list.
- Friday
Empty chairs next week
Dagny reads next week's calendar and finds the gaps that cancellations left. It writes an offer to patients who asked for an earlier appointment. You decide who gets the offer.
Dagny learns your services, your tone, and how you like things done.
Then gets on with it, where you already are.
- Slack
- iMessage
- Teams
- Web
- iOS
Never miss dinner again.
Your rules. Dagny's work.
Tell Dagny once what it may do on its own and what needs your OK. Routine work runs. Anything new waits for you.
Book a demo
You, in chatFrom now on, ask me before you book anything on a Friday.Rules
Rules Dagny must always follow
Autonomy
- Answer booking and price questions on your own.
- Follow up quotes after three days without a reply.
- Ask me before any quote over 50 000 kr.
- Ask me before booking anything on a Friday.New
Questions.
New to AI? Start here.
How do dentists get more patients?
New patients often find a clinic on Google, so a current profile and recent reviews matter. Clear treatment pages and a visible price list also help. Dagny writes Google posts, review replies and website pages, and you approve every one.
Can AI answer patient questions for a dental clinic?
Yes, for practical questions about prices, opening hours and how to book. Dagny gives no clinical advice. When a message mentions pain or a symptom, Dagny points the patient to the clinic or the emergency dental service.
What should a dental clinic have on its website?
A page for each treatment, a price list, your opening hours and emergency information, and the team with their authorisation. A page for anxious patients also helps. When you add a treatment, Dagny writes its page and waits for your approval.
How can dentists use AI?
The easiest way is to hand the everyday admin to an AI that already knows the business. For dentists, Dagny answers new enquiries, follows up quotes and keeps the website current, in Slack, iMessage, WhatsApp or email. Tell it "We have open slots for check-ups in March." and it comes back with a Google post, an email to the patients due for a check-up and two drafts to review by Friday.
What can Dagny automate for dentists?
The work that repeats every week for dentists: replies to enquiries, quote follow-ups, review requests, the Monday numbers, your Google profile and your website. And the prep: ask "Can you prep me for the supplier meeting tomorrow?" and Dagny writes a brief with what was agreed and what is still open. Anything you ask for twice can be saved as an automation.
How much does Dagny cost for dentists?
Dentists start free with $100 in credits and no credit card. Starter is $20 a month and Human in the loop is $750 a month. No contract, cancel any time.
Do I need to change my tools?
No. Dagny connects to the tools dentists already use, like Gmail, Outlook, Google Calendar, Google Business Profile, Excel and Stripe, and works in the channels you are already in. Nothing to migrate, and you choose what Dagny can see.
Does Dagny send things without asking?
No. Dagny drafts, you approve, Dagny sends. Ask "Can you put the new hours on the site? We open at 8 from Monday." and Dagny replies "Here is the site with the new hours. Go live with it?" Nothing goes live until you say yes.
