Review request after a trial week
Hi Sara, thank you for your trial week with us. If you liked the classes, a short Google review helps other people near you choose a gym. Here is the link.
Done before you wake up.
Dagny
While you slept
- Enquiry answered23:40Bathroom in Konnerud. Offered Thursday.When it happens
- Review answered02:10Five stars from Anne. Thanked her.When it happens
- Quiet quote followed up05:30Berg, no reply since Tuesday.Weekly
- CRM updated06:00Two new contacts, one job marked won.Daily
- Morning brief06:30Three jobs today. One quote waiting on you.Daily
Connected to the tools you already use.
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Let Dagny do the work.
9:41
Dagny
Today 08:12
Can you add the morning class to the site? Tuesdays at 6:30.
Delivered
Lier TreningsloftTjenesterKontakt
Lier Treningsloft
Morning circuit, Tuesdays 06:30
Preview with the new class
- Not live yet
Here is the site with the new class. Go live with it?
iMessage
9:41
#dagny3
MessagesFilesPins
Today
You08:12
@Dagny We have room for ten more members in March.
Dagnyapp08:31
Drafts are in your inbox. Change the tone and I will redo both.
March intake, taking shape
- A Google post
- An email to the eleven who asked about a trial
- Two drafts to review by Friday
👍 1✅ 1
Message #dagny
9:41
Solberg AS, tomorrow 09:00Inbox
You08:12
Can you prep me for the Solberg meeting tomorrow?
Dagny08:31
to me
Brief is in the thread. Want the price list attached?
Solberg AS, tomorrow 09:00
- Company membership quoted in May, not answered
- Asked about lunchtime classes
- Open question: parking for the staff
ReplyForward
What Dagny does for gyms and studios.
A gym or a studio sells a habit. Members pay to show up week after week, and the staff work on the floor and in the classes. The admin waits at the desk: trials, freezes, cancellations and schedule changes.
Dagny writes that desk admin in your voice. It gives no advice on training, diet or injuries. A manager approves each text before it goes out.
- 01
Turn trial requests into a first class
Someone sends an email or a message and asks about a trial week. Dagny replies within the hour with the class schedule and your trial offer. It asks which class suits the person and sends the link to sign up. You set the rules for the trial once.
- 02
Answer freeze and cancellation emails
January and August bring many emails about a freeze or a cancellation. Dagny replies with your own terms, such as the notice period and the rules for a freeze. If a member leaves, Dagny asks one short question about why.
- 03
Win back members who left the gym
Former members already know your gym and your staff. Dagny finds them in your email and your CRM. Before the new year or the autumn start, it writes an offer to come back. You approve the list and the text, and Dagny sends it through Mailchimp.
- 04
Tell members about a cancelled class
An instructor gets sick, and the Thursday spin class cannot run. Tell Dagny, and it updates the class schedule on your website. It also writes an email to members and a Google post. You approve the email and the post before members see them.
- 05
Follow up personal training enquiries
A person asks about personal training and then goes quiet. Dagny writes a short follow-up after a few days. It names the trainer and the goal the person mentioned, and you approve it.
How do gyms get more Google reviews?
Reply to a 3-star review
The review: The member liked the classes but found the locker rooms crowded in the evening.
Thank you for the review, and for your honest words about the locker rooms. Evenings are our busiest time. We now show the quiet hours on our website, so you can plan your visit.
What are the busiest months for gyms?
January
The busiest month
January is the busiest month of the year for gyms. Dagny drafts replies to trial requests with the beginner classes and your offer. Former members get a short email about a return, which you approve.
April
Keep the January members
Many people who start in January stop before the end of May. In April, Dagny writes a check-in email to the members who joined in January. It offers a talk with a trainer about a new plan.
June
The summer schedule
Instructors can claim their main holiday from 1 June to 30 September. In June, Dagny updates the class schedule for the summer weeks and drafts the summer hours for your Google profile. It answers questions about a summer freeze with your own terms.
December
Holiday hours and the January plan
Three public holidays fall around Christmas: 25 December, 26 December and 1 January. Dagny drafts the holiday hours for the gym on your website and your Google profile. It also prepares the January offer and the email to former members.
What are a gym manager's weekly tasks?
- Monday
Last week's sign-ups and exits
Dagny counts last week's trial requests, new sign-ups, freezes and cancellations in your inbox. It shows the trial requests with no reply yet. You pick which trial guests get a follow-up.
- Tuesday
Follow-ups after a trial class
Dagny lists the people who tried a class last week and did not sign up. It writes each of them a short note with your offer and the next beginner class. You approve the note.
- Wednesday
Next week's class schedule
Send Dagny the changes to next week's classes, such as a new instructor or a new start time. Dagny updates the schedule page and writes an email to the members. You approve both.
- Thursday
A trainer profile on your site
Dagny writes a profile for a new trainer from the notes you send. It names the trainer's education and the classes they lead. The trainer reads it before it goes live.
- Friday
The weekend post
Dagny writes a Google post about the weekend classes and the opening hours. It also drafts a reply for members who ask about the weekend. You approve the post on Friday morning.
Dagny learns your services, your tone, and how you like things done.
Then gets on with it, where you already are.
- Slack
- iMessage
- Teams
- Web
- iOS
Never miss dinner again.
Your rules. Dagny's work.
Tell Dagny once what it may do on its own and what needs your OK. Routine work runs. Anything new waits for you.
Book a demo
You, in chatFrom now on, ask me before you book anything on a Friday.Rules
Rules Dagny must always follow
Autonomy
- Answer booking and price questions on your own.
- Follow up quotes after three days without a reply.
- Ask me before any quote over 50 000 kr.
- Ask me before booking anything on a Friday.New
Questions.
New to AI? Start here.
How do gyms get more members?
Make it easy to try the gym. A clear class schedule, a trial offer and fast replies turn interest into a first visit. Dagny replies to trial requests, writes Google posts and wins back former members, and you approve each step.
What should a gym website have?
The class schedule, membership types with terms, your trainers, opening and staffed hours, and photos of the gym. Add a clear way to book a trial. Dagny keeps these pages current when you send it a short note.
Can AI give gym members advice on training?
Not with Dagny. Dagny answers practical questions about classes, hours and memberships. Questions about injuries, diet or a training plan go to your trainers.
How can gyms and studios use AI?
The easiest way is to hand the everyday admin to an AI that already knows the business. For gyms and studios, Dagny answers new enquiries, follows up quotes and keeps the website current, in Slack, iMessage, WhatsApp or email. Tell it "We have room for ten more members in March." and it comes back with a Google post, an email to the eleven who asked about a trial and two drafts to review by Friday.
What can Dagny automate for gyms and studios?
The work that repeats every week for gyms and studios: replies to enquiries, quote follow-ups, review requests, the Monday numbers, your Google profile and your website. And the prep: ask "Can you prep me for the Solberg meeting tomorrow?" and Dagny writes a brief with what was agreed and what is still open. Anything you ask for twice can be saved as an automation.
How much does Dagny cost for gyms and studios?
Gyms and studios start free with $100 in credits and no credit card. Starter is $20 a month and Human in the loop is $750 a month. No contract, cancel any time.
Do I need to change my tools?
No. Dagny connects to the tools gyms and studios already use, like Gmail, Outlook, Google Calendar, Google Business Profile, Excel and Stripe, and works in the channels you are already in. Nothing to migrate, and you choose what Dagny can see.
Does Dagny send things without asking?
No. Dagny drafts, you approve, Dagny sends. Ask "Can you add the morning class to the site? Tuesdays at 6:30." and Dagny replies "Here is the site with the new class. Go live with it?" Nothing goes live until you say yes.
