Review request after new brake discs and pads
Hi Lars, thank you for the brake job on your car on Tuesday. If the car feels right on the road, a short Google review helps other drivers find us. Here is the link.
Done before you wake up.
Dagny
While you slept
- Enquiry answered23:40Bathroom in Konnerud. Offered Thursday.When it happens
- Review answered02:10Five stars from Anne. Thanked her.When it happens
- Quiet quote followed up05:30Berg, no reply since Tuesday.Weekly
- CRM updated06:00Two new contacts, one job marked won.Daily
- Morning brief06:30Three jobs today. One quote waiting on you.Daily
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Let Dagny do the work.
9:41
Dagny
Today 08:12
Can you add tyre change to the site? From 890 with storage.
Delivered
Mjøndalen BilverkstedTjenesterKontakt
Mjøndalen Bilverksted
Tyre change with storage, from 890 kr
Preview with the new service
- Not live yet
Here is the site with the new page. Go live with it?
iMessage
9:41
#dagny3
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Today
You08:12
@Dagny We have free slots for EU inspections in November.
Dagnyapp08:31
Drafts are in your inbox. Change the tone and I will redo both.
November inspections, taking shape
- A Google post
- An email to the twenty customers due for inspection
- Two drafts to review by Friday
👍 1✅ 1
Message #dagny
9:41
Lie, tomorrow 09:00Inbox
You08:12
Can you prep me for the Lie meeting tomorrow?
Dagny08:31
to me
Brief is in the thread. Want the price list attached?
Lie, tomorrow 09:00
- Fleet service quoted in May, not answered
- Asked about pick-up and delivery
- Open question: the two vans on winter tyres
ReplyForward
What Dagny does for auto repair.
A workshop sells honest work on a car the customer cannot check alone. Trust grows when the customer knows about extra work before you start it. It grows again when the car is ready at the time you said.
Dagny writes those messages while you stay in the workshop. It drafts, you approve, and Dagny sends.
- 01
Get a yes to extra work on the lift
You find worn brake discs on a car that came in for a service. Send Dagny a photo and your price. Dagny drafts a short message that explains the fault in plain words and asks the customer to approve. The answer comes back before the car leaves the lift.
- 02
Tell drivers their car is ready
Tell Dagny which cars are ready, and it drafts a message with the opening hours and the work you did. When you approve, the message goes out. Fewer drivers wait at the counter for a car that is still on the lift.
- 03
Reply to the tyre-change rush
The first snow sends every driver to the workshop in the same week. Dagny drafts a reply to each message with your free times and asks for the plate number and tyre size. You approve the replies in batches.
- 04
Reply to reviews that mention the bill
Workshop reviews often talk about the bill and how long the car took. Dagny drafts a calm reply to each review, also the hard ones. You approve the reply before it goes on Google.
- 05
Monday numbers for the workshop
Each Monday, Dagny sums up last week: open quotes, unanswered messages and new reviews. You see which quotes wait for an answer before the week starts. The figures come from the tools you connect, such as Gmail and Stripe.
How do you get more customers for an auto repair shop?
- Monday
The cars due in this week
Dagny reads your Google Calendar and lists the cars due in for service and repairs this week. It drafts a reminder to each driver with the drop-off time and the key drop. You approve the reminders.
- Tuesday
Quotes for bigger repairs
Send Dagny the fault codes, your notes and the parts price. Dagny writes a quote email in plain words, with the work and the time it takes. You check the repair price and approve it.
- Wednesday
Tyre hotel reminders
Dagny finds the drivers with wheels in your tyre storage. It drafts a reminder to book the next tyre change before the rush. You approve the tyre hotel list first.
- Thursday
Replies to new reviews
Dagny drafts a reply to each new Google review of the workshop from this week, also the ones about the bill. You read the workshop replies and approve the ones you want.
- Friday
Cars ready for pickup
Dagny drafts a message for each car that is ready, with the work you did and the time you close. You approve, and the drivers know before they leave work.
When is the busy season for car workshops?
October
Winter tyres in the north
Drivers in Nordland, Troms and Finnmark may use studded tyres from 16 October. Dagny drafts an early tyre change reminder for your customers there. You add the free times.
November
The tyre change rush
In the rest of Norway, drivers may use studded tyres from 1 November. Dagny drafts a post with your free tyre change times, and a reply to each booking message. You approve them in batches.
January
Flat batteries in the cold
NAF says a flat starter battery is the most common reason for its roadside help. Batteries also give less power when it is cold. Dagny writes a short post about battery checks and an offer for a winter check.
April
Back to summer tyres
Drivers can use studded tyres until the first Sunday after Easter Monday, or until 30 April in the north. Two weeks before, Dagny drafts a reminder to your tyre hotel customers. You approve the list.
May
A service before the summer trip
NAF notes that workshops get busy in the weeks before the summer holiday. In May, Dagny drafts an email to past customers about a service before the road trip. You choose the service price and the free slots.
Reviews for auto repair.
Reply to a 3-star review
The review: The customer was happy with the brakes but felt the bill was higher than the first quote.
Thank you for the review, and for the honest words about the bill. We found a worn part during the job, and we should have asked you before we fitted it. From now on, we send a photo of the worn part and a price first.
Dagny learns your services, your tone, and how you like things done.
Then gets on with it, where you already are.
- Slack
- iMessage
- Teams
- Web
- iOS
Never miss dinner again.
Your rules. Dagny's work.
Tell Dagny once what it may do on its own and what needs your OK. Routine work runs. Anything new waits for you.
Book a demo
You, in chatFrom now on, ask me before you book anything on a Friday.Rules
Rules Dagny must always follow
Autonomy
- Answer booking and price questions on your own.
- Follow up quotes after three days without a reply.
- Ask me before any quote over 50 000 kr.
- Ask me before booking anything on a Friday.New
Questions.
New to AI? Start here.
How do car repair shops get more customers?
Good Google reviews, clear service pages and fast replies do much of the work. Ask every driver for a review when they collect the car. Dagny drafts the requests, the replies and the Google posts, and you approve them.
What should a car workshop have on its website?
Clear service pages, the makes you know, tyre storage, your approval and guarantee, and the opening hours with the key drop. Dagny makes these pages from a short message. It updates them when your hours or services change.
Can AI tell customers about extra repairs on their car?
Yes, by message or email. Send Dagny the photo and the price, and it drafts a plain explanation for the customer. Nothing goes out before you approve it. The customer replies yes or no, and you keep the answer.
How can auto repair shops use AI?
The easiest way is to hand the everyday admin to an AI that already knows the business. For auto repair shops, Dagny answers new enquiries, follows up quotes and keeps the website current, in Slack, iMessage, WhatsApp or email. Tell it "We have free slots for EU inspections in November." and it comes back with a Google post, an email to the twenty customers due for inspection and two drafts to review by Friday.
What can Dagny automate for auto repair shops?
The work that repeats every week for auto repair shops: replies to enquiries, quote follow-ups, review requests, the Monday numbers, your Google profile and your website. And the prep: ask "Can you prep me for the Lie meeting tomorrow?" and Dagny writes a brief with what was agreed and what is still open. Anything you ask for twice can be saved as an automation.
How much does Dagny cost for auto repair shops?
Auto repair shops start free with $100 in credits and no credit card. Starter is $20 a month and Human in the loop is $750 a month. No contract, cancel any time.
Do I need to change my tools?
No. Dagny connects to the tools auto repair shops already use, like Gmail, Outlook, Google Calendar, Google Business Profile, Excel and Stripe, and works in the channels you are already in. Nothing to migrate, and you choose what Dagny can see.
Does Dagny send things without asking?
No. Dagny drafts, you approve, Dagny sends. Ask "Can you add tyre change to the site? From 890 with storage." and Dagny replies "Here is the site with the new page. Go live with it?" Nothing goes live until you say yes.
