Review request after a birthday cake for thirty guests
Hi Sara, thank you for your birthday cake order at our bakery. If the guests enjoyed it, a short Google review helps other families find us. Here is the link.
Done before you wake up.
Dagny
While you slept
- Enquiry answered23:40Bathroom in Konnerud. Offered Thursday.When it happens
- Review answered02:10Five stars from Anne. Thanked her.When it happens
- Quiet quote followed up05:30Berg, no reply since Tuesday.Weekly
- CRM updated06:00Two new contacts, one job marked won.Daily
- Morning brief06:30Three jobs today. One quote waiting on you.Daily
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Let Dagny do the work.
9:41
Dagny
Today 08:12
Can you add the Christmas cakes to the site? Orders close on the 18th.
Delivered
Bakeriet på ÅssidenTjenesterKontakt
Bakeriet på Åssiden
Christmas cakes, orders by 18 December
Preview with the Christmas cakes
- Not live yet
Here is the site with the Christmas page. Go live with it?
iMessage
9:41
#dagny3
MessagesFilesPins
Today
You08:12
@Dagny We have oven capacity on Mondays in January.
Dagnyapp08:31
Drafts are in your inbox. Change the tone and I will redo both.
Monday orders, taking shape
- A Google post
- An email to the customers who ordered cakes last year
- Two drafts to review by Friday
👍 1✅ 1
Message #dagny
9:41
Lie, tomorrow 10:00Inbox
You08:12
Can you prep me for the meeting with Lie about the wedding cake?
Dagny08:31
to me
Brief is in the thread. Want the tasting menu attached?
Lie, tomorrow 10:00
- Three tiers quoted in April, not answered
- Asked about a gluten-free layer
- Open question: delivery to Mjøndalen on the day
ReplyForward
What Dagny does for bakeries.
A bakery starts work while the town sleeps. By the time the shop opens, the bakers have done half a day. After that, cake orders, wholesale changes and questions about gluten arrive all day.
Dagny takes care of those messages for you. It asks the questions you always ask about a cake. You approve every order reply before the customer sees it.
- 01
Collect the details for each custom cake
A birthday or confirmation cake needs a date, a number of guests, a flavour and a pick-up time. Dagny asks for each detail in one friendly reply. It puts the answers into one order note for you. You no longer read ten emails about one cake.
- 02
Warn customers before order deadlines
Easter, the national day and confirmation season fill the order book fast. Before each deadline, Dagny writes a Google post and an email to past cake customers. You approve the deadlines and the text. Fewer customers ask after the deadline has passed.
- 03
Keep wholesale customers in order
Cafes, shops and hotels change their weekly orders by email. Dagny replies to each change and confirms it by email after you approve. It also follows up wholesale quotes that a new cafe has not answered.
- 04
Post the morning bake on Google
Send Dagny a photo of the first tray of cinnamon buns. Dagny writes a short Google post about what is fresh today. When the bread sells out early, it drafts a post that tells people when to come next time.
- 05
Plan the oven week on Monday
On Monday morning, Dagny lists the cake orders for the week from your email. It sorts them by pick-up day and marks each order with an open question. You start the week with one clear list.
When are bakeries busiest?
February or March
Fastelavn buns
Fastelavn Sunday falls between 1 February and 7 March, and many Norwegians eat fastelavnsboller that weekend. Two weeks before, Dagny drafts a Google post and a page where offices can order trays of buns.
March or April
Easter order deadline
Easter moves each year, and the bakery hours change around the holidays. Dagny drafts the Easter order deadline and the shop hours for Google and your website. Past cake customers get a reminder when you approve.
May
Kransekake for 17 May
Many Norwegians serve kransekake on 17 May, at weddings and at Christmas. In April, Dagny drafts the kransekake order deadline and a Google post. Each order gets a reply with the sizes you bake.
December
Lussekatter for Lucia Day
Lucia Day is 13 December, and saffron lussekatter belong to the tradition. A week before, Dagny drafts a post about your saffron buns. Schools and offices can order a tray by email.
November and December
Christmas cake orders
Christmas Day and 26 December are public holidays, so the last pick-up day before Christmas matters. In November, Dagny drafts the Christmas order page for cookies and kransekake. It reminds past Christmas customers by email.
Reviews for bakeries.
Reply to a 3-star review
The review: The customer liked the taste, but the decoration looked different from the photo on the website.
Thank you for the review, and sorry that the cake did not match the photo. We decorate each cake by hand, and we should have told you that the decoration can vary. We are glad the guests liked the taste.
How do you run a bakery business with less admin?
- Monday
Last week's cake book
Dagny counts last week's cake orders, wholesale changes and new reviews of the bakery. It lists the cake enquiries that never became an order. You pick the cake enquiries that get a short follow-up.
- Tuesday
A cake for forty with no nuts
A host asks for a nut-free cake for forty guests. Dagny replies with the sizes you bake and asks for the date, the flavour and the pick-up time. You check the order note and approve the reply.
- Wednesday
Standing orders for the cafes
Cafes and shops send changes to their fixed bread orders in the middle of the week. Dagny confirms each change by email after you approve. It also lists the wholesale customers with a Friday delivery.
- Thursday
The weekend bake on Google
Dagny drafts a Google post about the weekend bake, such as cardamom buns or a new sourdough loaf. You add a photo from the oven and approve the post.
- Friday
Reminders for Saturday pick-ups
Dagny writes a short reminder to each customer with a cake to collect on Saturday. The message gives the pick-up time and the shop address. You approve the reminders.
Dagny learns your services, your tone, and how you like things done.
Then gets on with it, where you already are.
- Slack
- iMessage
- Teams
- Web
- iOS
Never miss dinner again.
Your rules. Dagny's work.
Tell Dagny once what it may do on its own and what needs your OK. Routine work runs. Anything new waits for you.
Book a demo
You, in chatFrom now on, ask me before you book anything on a Friday.Rules
Rules Dagny must always follow
Autonomy
- Answer booking and price questions on your own.
- Follow up quotes after three days without a reply.
- Ask me before any quote over 50 000 kr.
- Ask me before booking anything on a Friday.New
Questions.
New to AI? Start here.
How can a bakery get more cake orders?
Show the cakes with sizes and photos, and make it easy to order by email or a form. Post new cakes on Google and remind past customers before each season. Dagny writes the posts and the reminders, and you approve them.
What should a bakery website have?
A cake gallery, lead times, allergens for each product, a wholesale page and pick-up times. Ask Dagny for the page you miss, and it drafts it for your approval.
How do bakeries handle custom cake orders?
A bakery needs the date, the number of guests, the flavour and any allergies before it accepts an order. Ask for all of it in the first reply. Dagny sends those questions for you and collects the answers in one note.
How can bakeries use AI?
The easiest way is to hand the everyday admin to an AI that already knows the business. For bakeries, Dagny answers new enquiries, follows up quotes and keeps the website current, in Slack, iMessage, WhatsApp or email. Tell it "We have oven capacity on Mondays in January." and it comes back with a Google post, an email to the customers who ordered cakes last year and two drafts to review by Friday.
What can Dagny automate for bakeries?
The work that repeats every week for bakeries: replies to enquiries, quote follow-ups, review requests, the Monday numbers, your Google profile and your website. And the prep: ask "Can you prep me for the meeting with Lie about the wedding cake?" and Dagny writes a brief with what was agreed and what is still open. Anything you ask for twice can be saved as an automation.
How much does Dagny cost for bakeries?
Bakeries start free with $100 in credits and no credit card. Starter is $20 a month and Human in the loop is $750 a month. No contract, cancel any time.
Do I need to change my tools?
No. Dagny connects to the tools bakeries already use, like Gmail, Outlook, Google Calendar, Google Business Profile, Excel and Stripe, and works in the channels you are already in. Nothing to migrate, and you choose what Dagny can see.
Does Dagny send things without asking?
No. Dagny drafts, you approve, Dagny sends. Ask "Can you add the Christmas cakes to the site? Orders close on the 18th." and Dagny replies "Here is the site with the Christmas page. Go live with it?" Nothing goes live until you say yes.
